Since 2013, the Revenue Recovery Specialists team has excelled in helping our clients capture top line revenue through a variety of E-Commerce, marketing initiatives. Briefly stated, Revenue Recovery Specialists is in the business of identifying revenue opportunities for hotels by auditing their Online Travel Agency reservations and helping them recover this money for that actually belongs to the hotel in the first place. Most hoteliers are unaware that this money is available for recovery. Furthermore, online travel agencies make it so difficult and time consuming that most hoteliers do not have the time nor expertise to recover this money without assistance. Our team of auditors is skilled in identifying and facilitating recovery of this money for our clients. The results is that our clients see an immediate infusion of cash from the audit that they have not anticipated and are quite pleased with the results.
Revenue Recovery Specialists also helps build new revenue opportunities from OTA "Report Card" assessments. These assessments examine the Online Travel Agency metrics for evaluation of hotel performance in more than twenty (20) separate categories that thee OTA uses to determine page placement. In the OTA bookimng world, placement is everything! Many hotels do not pay attention to these categories which means that over time, they will be rated and placed at the lowest levels on the Online Travel Agency websites. This poor placement results in a significant loss of future room night business as travelers simply book their hotel stay at a competitors higher rated hotel. This results in an "unseen loss of revenue." The Revenue Recovery Specialists Report Card identifies these weaknesses to assist the hotels in improving their page placement on the Online Travel Agency websites. This will result in an increase in future bookings from that Online Travel Agency.
Our team is comprised of experienced and talented hotel professionals who understand all aspects of revenue management and distribution in the hotel, airline and hospitality industries. Our client list reads like a Who’s Who in the Hospitality industry. Our clients can expect a revenue gain of amounts of a few hundred dollars to tens of thousands of dollars, depending on the company and enthusiasm to embrace the audits.
We would like to show you what we can do. For a more thorough discussion of our services, please contact us 407-915-3700 or sales at 407-284-0900. You can even email us at larry@contactrrs.com.